A. Check-in time is at 3pm and check-out is at noon. We cannot guarantee either early or late check-in, but as with all special requests we will always note it in your reservation. If we have the availability, and a guest is not scheduled to check-in to your room, we can offer late check-out. Please note there is a half-day rate (half of your current rate) for staying in your room until 6pm, and checking out after 6pm warrants a full day rate (based on the rate you are paying). Again, late check-out is only based on availability and with confirmation from the front office.
A. All guest are required to present a valid credit card upon arrival along with a form of identification for security purposes. Upon arrival we require the total amount of your stay plus additional authorization for incidental charges to be accessible on the card. Gift cards are not valid as a form of payment. Cash may be paid upon check out. Other forms of payment are available in advance. Check payments are required 14 days prior to arrival to allow processing time. Direct billing is available for select corporate accounts with proper credit approval.
A. Most reservations require cancellation 24 hours prior to arrival. However certain noted specials and packages may require additional advanced notice for cancellation. If reservations are cancelled within the 24 hour period a fee equal to (1) one night’s room and tax will be charged.
A. Luxe offers its guest 24 hour Valet parking. Overnight parking charge is $24 + tax nightly which can be charged to your hotel room bill. Visitor parking available, rates starting at $7 for the first hour. Additional fees may apply. Rates and policies are subject to change without notice.
A. Luxe Hotels pampers your pet by providing pet amenities and spa services provided by Luxe. We even offer pet packages for you to choose from.
Pet Policy: We accept pets up to 50 pounds and require a non refundable charge of $150 per room per stay with a maximum of two pets per room. We do deep clean each of our guest rooms after a visit from our furry guest. Contact the hotel directly for additional details.
A. Luxe Sunset Blvd is a 100% non smoking hotel. If guest would like to smoke most rooms provide outdoor patios to accommodate request. If you smoke inside of the guest room a fee of $350 will be charged to your hotel bill for deep cleaning.
A. Luxe Spa offers an array of spa treatments including yoga, skin and body treatments; the ideal urban resort experience with the highest level of personalized attention. For more information, or to schedule an appointment, please call (310) 691-7550 or email sunsetspa@luxehotels.com.
A. We offer long term stays rates for guest visiting for longer than 30 days. Rates are based on availability. For additional information contact the hotel sales department or email sunset@luxehotels.com.
A. Our fitness center is located in our Spa level building over looking lush greenery and landscaping. Our center includes free weights, treadmills, elliptical trainer, pull down machine, exercise bike and sauna. Hours 6:30 AM -10:30 PM
A. Luxe Hotel Sunset Boulevard welcomes your wedding, meeting or any other special event. Our experienced and caring catering professionals are available to handle every detail and request. Please call our special events department at 310 476-6571 or contact us via email at sunset@luxehotels.com.
A. Luxe Hotels offers exclusive Limousine and shuttle transportation service. To arrange transportation please contact our concierge at concierge@luxehotels.com
A. We do not currently have an early departure fee; however, if you decide to check-out of your room, and it is after 6:00pm, you will be charged for the full night.
